• How Meta Top-Up vs Credit Card Accounts Work

  Threasury provides two types of Meta ad account: Top-Up Based Accounts and Credit-Card Attached Accounts. Both work differently and are designed for different business needs and cashflow preferences. Overview 1. Top-Up Based Ad Accounts Top-Up accounts operate on a prepaid wallet system. You load funds → Ads run → BaPopular

• Why My Ads Are Not Spending

  If your ads are not spending or spending too slowly, it usually means one of the core delivery requirements is not being met. This guide lists the most common causes and everything you should check to fix under-delivery. Use this as a step-by-step troubleshooting checklist. 1. Check Your Ad Account Balance Your ads will not spend if: Your ad account balance is zero or too low You topped up the wrong account There is a pending or failed top-upSome readers

• Common Terms We Use

  The platform and our support uses several advertising related terms that may be new for some advertisers. This guide explains all the important terms in simple language so you can understand everything clearly while using your ad accounts. 1. BM (Business Manager) - Meta A Business Manager is Meta’s central tool that stores your Pages, Pixels, Ad Accounts, Domains, Catalogs, and team access. BM is where your ad account will be assigned. You must accept the BM invite to access yoFew readers

• Is It Better to Use a Verified BM for Agency Ad Accounts?

  In most cases, yes — using a verified Business Manager (BM) is better when running agency ad accounts. While agency accounts do not require your BM to be verified, having a verified BM offers additional stability, trust, and smoother ad operations. Here’s why: 1. Higher Trust Score With Meta A verified BM has: Completed business verification Provided legal documents Passed Meta’s authenticity checks This naturally gives it a higher trust score, which helps with: Smoother aFew readers

• Details required for new ad account request?

  To create a new ad account for you, we need a few basic details. Providing accurate information ensures the account is set up correctly and without delays. Here’s what you must submit: 1. Website URL The main website where you will run ads. 2. Page URL Your Facebook Page link (or relevant platform page). 3. Business Manager / BFew readers

• What Are Domain and Page Locking?

  Domain Locking and Page Locking are security features used on agency ad accounts to protect your advertising assets from misuse. These features help avoid account bans, unauthorized access, and policy violations by tightly controlling which domains and pages can be used inside a specific ad account. 1. What Is Domain Locking? Domain Locking means your ad account is locked to the domains approved at the time of account creation. You can run ads only for that specific website, and noFew readers

• Support & escalations

  At Threasury, we aim to provide fast, reliable, and clear support so you can run your ads without interruptions. This guide explains our service levels, typical response times, what qualifies as urgent, and the best way to get help quickly. 1. Typical Response Times Response times depend on the type of issue, time of day, and support load. Here’s what you can expect: 📌 Standard Support Average response time: 2-10 minutes Available during working hoursFew readers

• Understanding Ad Account Regions

  This guide explains the different regional ad accounts available and how they differ in terms of features, fees, and supported currencies. What 'Region' means? Each ad account is created under a specific regional business manager. The region determines where your account is registered and managed. We offer accounts in four regions: USA, Europe, Hong Kong, and India. Regional Differences Supported Currencies Each region supports different currencies for advertising campaigns: USAFew readers