Articles on: General Questions

What Are Domain and Page Locking?

Domain locking and page locking are used on Hong Kong Meta agency ad accounts to keep the account tied to the website and Page that were approved at creation.


EU and India Meta accounts (and US, when one is issued) are flexible — domain and page can be changed. Even then, we recommend one domain + one page per ad account.


1. What is domain locking?

On a locked (HK Meta) account you can run ads only for the domain(s) approved at creation. Adding a new domain later is not possible on that account — request a new ad account.


This stops sudden switches to a risky domain and keeps account quality stable.


2. What is page locking?

On a locked account you may use only the Page(s) approved at creation. You cannot attach a different Page later.


3. Two companies, two offers, or two websites

Two companies, two domains, or two unrelated offers typically need separate ad accounts. Request each from Ad Accounts → Request New Ad Account.


If both offers use the same already-approved domain, ask support before you launch.


4. Why locking exists

It protects against hacks, unapproved pages, and policy-violating domain swaps — one of the reasons HK agency accounts stay more stable when the brand is already fixed.

Updated on: 13/08/2026

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