GST / Tax FAQ (For Indian Clients)

This FAQ explains how GST, taxes, and invoicing work for Indian advertisers using Threasury.

Please read this carefully to avoid confusion during billing, refunds, or accounting reconciliation.

1. Do you charge GST on top-ups?

Yes. GST is charged on INR wallet top-ups made through Indian payment methods (Bank Transfer / UPI / Razorpay).

• GST rate: 18%
• GST is treated as included in the amount you pay, not added as a surprise on top
• This GST appears on your invoice and is eligible for Input Tax Credit (ITC) if your business is GST-registered

Example (inclusive): you pay ₹35,400 → ₹30,000 is the base credited toward your wallet/top-up and ₹5,400 is 18% GST.

2. What is the minimum INR top-up?

For INR ad accounts, the minimum top-up is ₹15,000 + 18% GST = ₹17,700. This applies to every INR top-up, the first one and every one after.

That ₹15,000 / ₹17,700 figure is the ad-account top-up minimum.

Razorpay (card/UPI via Razorpay) has a different minimum: ₹20,000 + 18% GST. Do not mix the two.

3. Can I claim ITC on GST charged?

Yes, if:

• Your business has a valid GSTIN
• Your GSTIN was correctly submitted
• Your business name matches the payment source

4. Will I get a GST invoice?

Yes. Threasury issues GST-compliant invoices for INR payments. Invoices include GSTIN (yours + ours), tax breakup, amount paid, and wallet credit. Find them under Wallet → Payment History / Transactions.

Invoices are issued by Threasury Media India Pvt Ltd for INR.

5. Is GST charged when I use USD or other currency ad accounts?

GST applies to Indian domestic (INR) transactions. If you fund the wallet in USD / EUR / GBP / AUD / SGD (bank, card, crypto, etc.), GST is not applied on those payments.

INR funds can only be used for INR ad accounts. INR cannot be converted in-app to another currency. To run USD/EUR accounts you need to fund that currency wallet separately.

6. Is GST charged on Threasury fees?

On INR payments, GST is collected on the INR amount you pay (see the inclusive example above). Your Meta/TikTok ad account itself will not show Indian GST. That is billed on the Threasury invoice at wallet top-up time.

7. Can we deduct TDS on payments?

Yes. Both settlement methods are possible, your choice:

1. Deduct TDS at the time of top-up and we invoice accordingly, or
2. Quarterly bank refund after Form 16

Discuss the method with the finance team before the first INR payment so invoices match.

8. Why is my wallet showing less than I paid?

The most common reasons:

1. GST included: part of what you paid is GST, not wallet credit
2. Payment gateway fees (Razorpay is 2.36% in-app; cards have their own fee)
3. Top-up commission when you allocate from wallet to an ad account (deducted from the top-up, not added on top)

9. Can GST be refunded?

No. GST collected is paid to the Government of India and cannot be refunded by us, even if you stop using the platform, withdraw remaining wallet funds, or close the account.

10. What if my GSTIN or billing details were wrong?

Billing-detail changes apply to future invoices. If you need a correction or reissue for an existing invoice, contact support so the Finance team can review the request. Reissue is subject to Finance review and applicable tax rules.

Summary

• 18% GST on INR payments, treated as included in the amount paid
• Every INR ad-account top-up: minimum ₹15,000 + GST = ₹17,700
• Razorpay payment minimum is ₹20,000 + GST (separate from the ad-account minimum)
• Foreign-currency wallets: no Indian GST
• GST invoices in the dashboard; GST itself is not refundable
• TDS: top-up + invoice or quarterly Form 16 refund, your choice

Updated on: 27/08/2026