Can the fees on ad spend be negotiated?

Commission fees auto-reduce as your 30-day spend grows. For most advertisers there is nothing to negotiate — check Levels & Thresholds in the app for your current rate and do not quote a fee from memory.

How fees drop automatically

Levels are permanent. Higher 30-day spend → lower % on future top-ups for top-up accounts. CC accounts do not get these reductions.

See the Levels & Thresholds article for the table ($10k / $20k / $50k / $100k / $200k).

When a custom rate can be discussed

For enterprise / high-spend advertisers, commissions are negotiable depending on ad spend, on a discussion with the team. We do not improvise a number in chat — ask support to escalate.

Proof of spend helps. Subscription plan prices are not discounted in the app; those conversations also go to the team.

What will not change your fee

• Asking repeatedly in chat
• Comparing to a screenshot from another provider (we can still look at high-volume cases)
• CC spend (it does not build top-up levels)

Other ways the effective cost drops

• Hitting the next level
• Switching a high-spend platform to an Unlimited subscription when the math works — see threasury.io/pricing
• Using a cheaper payment rail (bank vs card vs Airwallex Pay)

Short answer: everyday accounts follow the automatic table. High spenders can ask for a commercial discussion; we will not quote a custom % in the helpdesk or in a first reply.

Updated on: 13/08/2026