Articles on: General Questions

Details required for new ad account request?

To create a new ad account for you, we need a few basic details. Providing accurate information ensures the account is set up correctly and without delays.

Here’s what you must submit:

1. Website URL

The main website where you will run ads.

We verify the website for compliance before creating the account.

2. Page URL

Your Facebook Page link (or relevant platform page).

Make sure the page is published and does not have existing restrictions.

3. Business Manager / Business Centre ID

The ID where the ad account will be shared or accessed.

Make sure you provide the correct BM ID. Wrong IDs can delay the process or require manual correction.

4. Timezone of the Ad Account

Choose the timezone you want the ad account to operate in (e.g., PST, EST, IST).

5. Minimum Top-Up Amount

Specify the amount you will fund initially to activate the account.

6. Currency of the Ad Account

Select your preferred currency (USD, EUR, GBP, AUD, INR).

7. Region of the Ad Account

Choose the region you want the ad account issued from (e.g., US, EU, HK, India).

Once you share these details, our team will process your request and create the ad account as quickly as possible.

If you want, I can also create a form-style version or tooltip explanations for each field in your app.

Compliance Confirmation

For safety and platform stability, we require:

A confirmation that you run whitehat & compliant products only
Agreement to follow platform advertising policies
Agreement not to run misleading creatives or restricted items

Without compliance approval, the request cannot be processed.

Processing Time

Most new ad account requests are completed within:

4-8 Hours during business hours
Slightly longer if additional verification is needed

Updated on: 10/12/2025

Was this article helpful?

Thank you!