Adding funds in Threasury Wallet

Your Threasury Wallet is used to top up ad accounts, pay fees, and hold unused balance. Wallet funds are not spendable on ads until you allocate them to an ad account (or an auto top-up rule does it).

Always use the methods and bank details shown inside Wallet → Add Funds. Those details change; do not reuse an old screenshot from chat.

Bank, IBAN, UPI, and crypto

1. Go to Wallet → Add Funds
2. Pick the currency that matches the ad accounts you will fund (INR cannot be converted to USD in-app)
3. Copy the details from the app and send the payment
4. Enter the exact amount sent and upload proof
5. Wait for confirmation

Cards, Razorpay, iDEAL, Airwallex Pay (self-serve)

1. Choose the method in Wallet
2. Enter the amount — fees are shown before you pay (they are deducted from what you pay, not added on top)
3. Complete checkout
4. The wallet usually credits instantly via webhook

Stripe checkout expires after 30 minutes. If money left your card but the wallet is empty after ~15 minutes, tell support — do not pay again until we check.

After payment

• Instant methods → seconds to a few minutes
• Crypto → typically minutes after on-chain confirmation; team approval 5–10 minutes
• Bank transfer → 1–3 business days to land; first payments are credited when funds arrive. Regular clients can often be credited on valid proof

If nothing shows after 30 minutes on an instant method, or after funds have landed on a bank transfer, message your dedicated chat with the reference.

Crypto

Crypto funds the Threasury Wallet (1% fee). It is not a Meta-native USDC top-up.

• Send USDT on the exact network shown (TRC20 default, BEP20; ERC20 on request)
• Payee/recipient = the name in the Threasury crypto details, not your personal name unless that is what the form shows
• Then enter amount + proof (date, amount, currency, network, tx hash)

Common issues

• Proof missing date/amount/currency/network
• Sent on the wrong chain
• Third-party sender (often delayed or rejected)
• Duplicate screenshot of a payment that was already credited (those requests are rejected)
• Waiting for a bank transfer that has not landed yet (first payments)

|||| Always transfer from your own account. Third-party payments are refused by default.

Updated on: 13/08/2026