> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://threasury.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Upgrading, Downgrading & Switching Plans

You can start on Commission (Starter) or on a subscription, and you can change later from [threasury.app/dashboard/plans](https://threasury.app/dashboard/plans). The team cannot activate a subscription for you. You complete payment in the app.

# Plan types

### A. Starter / Commission
* One-time **$249** activation fee, refunded or credited to your wallet after **$20,000 in ad spend within 90 days**. Otherwise, it remains non-refundable
* Percentage on top-ups, auto-reducing with levels
* Default if no subscription is active

### B. Platform Unlimited
* Meta Unlimited top-up **$899/mo** · Meta Unlimited CC **$1,999/mo**
* TikTok **$399** · Google **$399** · Snapchat **$299** · Pinterest **$299**
* **0%** fees on that platform’s ad spend
* Confirm live prices on [threasury.io/pricing](https://threasury.io/pricing)

You typically have **one subscription** at a time. Other platforms you add run on **commission at your spend level** until you add another Unlimited plan or Threasury Black.

Starter → Unlimited: **0% applies to your existing ad accounts** on that platform too. It does **not** convert CC ↔ top-up.

### C. Threasury Black: $2,499/mo
All supported platforms, 0% on ad spend.

# Upgrade vs downgrade

**Upgrade (immediate)**  
e.g. TikTok Unlimited → Threasury Black, or Starter → a higher subscription.  
Prorated on the spot. New entitlements start immediately.

**Downgrade or cancel (end of period)**  
e.g. Black → a single-platform plan, or any subscription → Starter.  
Current plan stays until the period ends. You can un-schedule before then.

**Platform-to-platform switch** (Meta Unlimited → TikTok Unlimited) is treated as a scheduled switch unless it is clearly an upgrade in price.

**PAST_DUE / unpaid** subscriptions **block all plan changes** until the payment clears.

# Billing
Handled in the app (Stripe). Upgrades prorate; downgrades do not refund the current month. Subscription fees are non-refundable once paid. Unused **ad** balance stays refundable.

# Quick summary
* Start with any plan; you complete activation in the dashboard
* Upgrades → instant + prorated
* Downgrades / cancels → end of billing period
* Unlimited on one platform + commission on others is normal
* Unpaid invoices freeze plan changes